Write … to the Point

– writing tips and tricks

Archive for the tag “hire a copywriter”

How to spot a good copywriter

How to spot a good copywriter

Unless you’ve been given a personal recommendation, it can be hard to know if the copywriter you’ve chosen is good at their craft or not.

While spelling and grammar are both important when it comes to copywriting, they aren’t the only measures of success you should be looking for. So to help you discern the good writers from the hacks, here are a few qualities to look out for.

 

They have a portfolio

A good copywriter will have a portfolio (e.g. samples of published work) and will be happy to share it with you. They should also be happy to provide you with a list of clients they have worked with. Understand however, that due to the nature of some projects, writers aren’t always able to provide you with actual copy they have written for some clients. In this case, client testimonials may also work well.

 

They prefer to work to a brief

An experienced writer will ask for and prefer to work to, a client brief. A brief is important for both parties. It contains vital information to assist the copywriter to come up with the type of content you are seeking. It will also save you money, as it reduces the likelihood of misunderstandings, and the need for expensive re-writes and revisions.

 

They ask questions

You know you’ve found someone who will do a good job when they ask questions and seek clarification when they are unclear on something. Steer clear of the copywriter who seems self-assured and seems to ‘know it all’ when it comes to your needs — unless of course you have delivered a very detailed client brief to them!

 

They know how to research and reference their work

The craft of copywriting sometimes requires the writer to undertake research. This is particularly the case when it comes to health and medical writing. If your content needs some background research, make sure the writer you engage knows how to research, where to research, and how to correctly reference this information. After all, YOU will be responsible for the accuracy of the end copy, not the writer you hire.

 

They have a good understanding of the industry they are writing about

This is not a pre-requisite, but it does help. Engaging someone who understands your industry will save you time and money. For example, if you need someone to write about diabetes, hiring a health writer who understands the key health concerns facing the general population will result in better and cheaper copy, than someone who specialises in financial technology. Better, because they are familiar with the topic and the health concerns unique to diabetes, and cheaper because they won’t need to spend as much time researching the topic as the fin-tech expert.

 

They are flexible, yet firm

Flexible but firm? Yes. Your copywriter should be reasonably flexible when it comes to considering suggested changes and revisions to text. They should also understand that you, as their client, have other priorities to juggle, which may mean you can’t always drop everything to attend to their queries.

However, they should be firm when it comes to providing you with a quote, their terms and conditions of contract, as well as changing deadlines, or the scope or focus of the project. If the deadline or scope of the project must change, then you should both negotiate these changes. Chances are, they are juggling more than just your project, and need to fit your needs in with the needs of their other paying clients.

 

They focus on building a partnership

When engaging a copywriter, you should want more out of the relationship than just good copy. Look for someone who views your working relationship as a partnership. While price is obviously a factor in hiring someone, having a good working relationship with someone who understands your brand, your needs and the way you work is priceless. Once you find someone like that do all you can to keep them. You will find they will go the extra mile for you.

 

By all means, the above isn’t an exhaustive list but it will certainly give you a few things to think about when selecting a copywriter.

Want to know if you’re a copywriter’s dream client, then click here.

And if you’re ready to work with me, or have some questions, please contact me. I’d love to hear from you.

Cheers
Nerissa

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10 tips when writing for business

10 tips when writing for business

Writing copy for your business is very different from writing for other media. With many other companies competing with you for the same customers, it’s essential that your message hits all the right notes.

Here’s a list of things to consider when putting together your business communications.

1. Know your message

What do you want your potential and current customers to know? What’s the one key point you need to convey to them? While you probably have a few things you’d like to tell them, stick with the one message to avoid confusion.

2. Be clear

Once you are clear on your message, convey it with clear and concise writing. Use simple, easy-to-understand language, avoiding clichés and jargon. Write in short sentences and get right to the point. When your message is clear, you customers are informed.

3. Watch your tone

Ensure that your tone matches that of your audience. If you need to be authoritative, try not to be patronising. If you need to employ humour, ensure that it’s not full of corny ‘dad jokes’. Whatever tone you choose, your audience should feel a connection to you.

4. Remember your branding

What does your company stand for? What is your brand all about? Your written messages are another opportunity to increase your branding. Remember that when you write. If your brand is all about fun, then inject some fun into your message. If your brand is factual and scientific, ensure your message is factual as well.

5. Follow your style guide

This comes back to your branding, but ensure all your written communications follows the same style guide. Not sure what a style guide is? Put simply, it’s a list of ‘rules’ and ‘standards’ to follow with your writing, that promotes consistency, branding and marketing. If you want some tips on how to develop a style guide, click here.

6. Be professional

While standards of business communications have become more relaxed over recent years, always maintain a sense of professionalism. That means avoiding slang, text-speak, too many exclamation points (!!!), and language or topics that may offend.

7. Include a call to action

Don’t leave it to your readers to decide what to do next. Tell them. And make it easy for them. If you want them to call, then give the phone number. If you want them to email you, include a clickable link. If you want them to follow you on social media, include a clickable link. If you want them to visit their website — you got it — include a clickable link.

8. Don’t forget grammar and spelling

When you are busy paying attention to what you want to say, don’t forget about how you say it. Grammar and spelling really do matter. Communications that contain grammatical and spelling errors will only detract from your message.

9. Proofread before you send

Most of us do our best proofreading after we send — whether that be via email, social media or through the post. Check and double-check for errors before you disseminate anything. Some useful tips on proofreading can be found here.

10. Hire a freelancer

While this is not exactly a writing tip, it’s good to keep the option in the back of your mind. If writing is not your strong suit, or you simply don’t have the time to devote to crafting your message, consider hiring someone who can help. A good freelancer can help craft letters, blog articles, press releases, memos, training manuals, business letters or just about any other kind of writing you need.

Great writing is key for business. Using the tips above, you can greatly improve the likelihood of your key business messages hitting the right note.

However, if you would like help crafting communications for your business, please contact me. You’ll find I’m very easy to work with, and my rates will surprise you!

 

Cheers
Nerissa

Are you a copywriter’s dream client?

Are you the ideal copywriting client

When it comes to engaging a copywriter, most people want to know how to engage a good one.

If you’ve ever contemplated hiring a copywriter, your main concern was probably quality and cost: ‘How can I find a brilliant copywriter who won’t cost the earth’. Am I right? Be honest!

As well as wanting someone to deliver high-quality copy at a reasonable rate, you are also looking for someone who will deliver it fast, be flexible to your needs, and provide excellent service along the way. You may even interview a few different people before you find what you are looking for.

Well, what you may not realise, is that good copywriters screen potential clients in the same way that you screen your copywriters.

Yep, that’s right. We screen our clients.

The question is, would you pass the screening test?

 

What copywriters really want

Many people assume that freelance writers are continually on the hunt for work. While that’s true in some cases, or at certain times of the year, it’s often not the case at all — which is why we can be fussy when it comes to entering a partnership with a client.

The ideal client can mean different things to different copywriters, particularly as many of us specialise in different areas. However, there are a few key things we look for, when taking on a new client:

  1. You are pleasant to deal with. If we are going to have an ongoing, or even short-term relationship (and of course I mean business relationship), then you need to be friendly and pleasant — both via email and phone. First impressions really count in this instance.
  2. You know what you want and why you want it. It may sound obvious but many clients don’t really know what they want. You need to be specific and be able to provide us with as much detail as possible. Some copywriters will provide you with a questionnaire/briefing document to garner information. Please take the time to fill it in. ‘Copy that pops’ or ‘Information for my webpage’ is not sufficient detail.
  3. You do not, I repeat, DO NOT haggle with a quote. Our quote is based on many things, including the complexity of the job, the hours we anticipate it will take, and the level of expertise we bring to our craft. We are professionals. Clients who haggle with a quote usually screen themselves out. If you wouldn’t haggle with fees set down by a doctor’s surgery or a legal practice, then please don’t do it with us.
  4. You happily sign a contract of agreement. Don’t worry, this isn’t a document promising your first-born. It’s simply a contract outlining the scope of the project, the agreed deadlines and fee structure — all of which has been discussed. By signing this, you are simply agreeing to engage us for the work required.
  5. You think of us as professionals. Copywriters might be a strange bunch to you, but at the end of the day, we are professionals. We have chosen to write for a living, which means we are probably pretty good at it, and have invested time and money in developing our skills. If you recognise and understand that, you already have one foot in the door!
  6. You meet all deadlines. That’s right — you have deadlines too! In order for us to meet your deadlines, you need to be able to provide us with information and feedback in a timely manner. Very rarely is your project the only one we are working on, so in order for us to meet your deadline, please help us by responding to us when we contact you.
  7. You don’t hover. You know those parents labelled ‘helicopter parents’? Well, there are such things as ‘helicopter clients’. These are the people who email their copywriter several times a day to ‘see how the job is going’ or to ‘remind you we need the work by next week’. We’ve got it! It’s all in the brief! And no, you don’t need to leave a message to make sure that we received your email!
  8. You pay your invoice, including any deposit required, by the due date. I’m sure most copywriters have been burned by clients who haven’t paid their bills. I know I have. That’s why one of the screening tools we use is an upfront deposit before any work begins. If you pay that, we know you are serious about us working with you. We also know you are likely to pay the full amount at the end, and we won’t have to waste precious time chasing money. If you balk at paying a deposit, then don’t be surprised if we balk at working with you.
  9. You provide referrals and testimonials. When you are happy with the quality of work and the service we provide, you happily refer us to other clients. You may not know anyone who needs our services immediately, but our ideal client will recommend us to other people for future jobs. Similarly, if asked, you will provide us with a testimonial that we can use for our own marketing purposes.

 

What if a copywriter says ‘no’ to you?

Sometimes we may elect not to take on your job. It can be for a variety of reasons — we can’t complete it within your time-frame, we don’t have the expertise that you require, or you simply haven’t passed one of our screening tools.

If we don’t take on your job, know it has nothing to do with you personally. It’s simply a business decision that we have made. However, where possible, we will refer you to someone else who may be able to help you.

So you if you are ready to work with a brilliant copywriter (who charges reasonable rates), contact me today….but only if you pass the screening test above!

Cheers

Nerissa

 

 

10 reasons why you should hire a copywriter

Why you should hire a copywriterWhen contemplating hiring a copywriter, one of the first questions is: “what will it cost me?”

Fair enough that you want to know what it will cost you in monetary terms, but do you ever stop to think what you actually get back in return?

  1. Copywriters save you time

 Outsourcing work (whether it be your accounts, cleaning or copywriting), frees up your time. Instead of wrestling with the time-honoured question of “there” or “their”, you can get on with building your business, sourcing more clients, or simply taking time to have that cup of coffee.

  1. Copywriters save you money

 Hiring someone to do the job properly first, is more cost effective than trying to do the job yourself and ending up with a sub-standard result. When it comes to business, particularly small business, time is money. Time spent fluffing about with ineffectual content, is time (and money) wasted. 

  1. They have fresh eyes

Hiring a copywriter external to your business is a great thing. They are able to look at your business with fresh eyes. They can quickly get an unbiased ‘feel’ for your business. They can determine if there are conflicting or confusing messages. They are able to identify what is working and what is not working.

  1. They can communicate clearly and objectively

Copywriters are experts at communicating. They can spot spelling and grammatical errors instantly. They can identify any industry-jargon that may be confusing to potential clients. They can also write objectively, something that can be difficult when you are too close to your own subject matter.

  1. Copywriters are professionals

Good copywriters are professionals. Many have qualifications in journalism or writing. Many have worked (in previous lives) in the marketing and communication field, thereby bringing a wealth of experience and knowledge to their current careers. Like all professionals, they usually invest money and time into developing their careers and businesses.

  1. Some copywriters are specialists in their field

Some copywriters specialise in different industries. While they can still write for the ‘general market’, hiring a copywriter who specialises in your particular field is a smart move. Not only are they well versed in the type of language used in that industry, they are likely to have a lot of background knowledge and experience in that field, and know exactly how and where to source information.

  1. Good copywriters can write across a variety of different industries

Good copywriters should be able to write across a variety of different industries for a variety of different audiences and media platforms. So if you have a ‘general’ writing task, it shouldn’t matter if they specialise in a particular area if you want to hire them for a ‘general’ writing task.

  1. Copywriters are creative

Copywriters can turn boring sentences into something that pops. In the digital age, fresh new content is vital. Hiring a good copywriter means that you will always have new content for your website, thereby making your site high-quality and favoured by Google.

  1. They can help with branding

Your brand is key to your success. Creating a brand helps customers identify with products and services they can trust. Engaging a copywriter can help you develop and strengthen your brand by ensuring your key messages and the way you deliver them are consistent. A good copywriter can also help you develop a Style Guide, to promote consistency in your writing, branding and marketing.

  1. Copywriters focus on writing

While it can be tempting to try to write copy yourself, how many other things are you trying to juggle? Can you honestly give writing your full attention and focus, or are you likely to be interrupted by other emergencies and tasks that simply can’t wait? If you employ a copywriter, their job is to write — nothing else. Which means your content is created quicker and easier than if you were to do it yourself.

If you’re ready to take your business to greater heights and want a great copywriter to help you get there,  contact us today. We’d love to help you.

Cheers

Nerissa

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